Delivery policy

Shipping policy

We carefully prepare every order to make sure your piece arrives safely and beautifully packaged.

Processing time

Orders are processed within 1-3 business days after checkout. Once your order has been shipped, you will receive a confirmation email with tracking details.

Shipping rates

Shipping is free on every order within the United States: free premium shipping with UPS, Track & Trace included. The price you see is the price you pay, there are no shipping, handling or other fees.

Delivery time

Delivery times may vary depending on your location and shipping carrier. Tracking information is provided once your order is on its way.

Order tracking

You can track your package using the tracking link in your shipping confirmation email.

Lost or damaged packages

We are not responsible for delays caused by shipping carriers, weather conditions or circumstances outside our control. If your package arrives damaged or does not arrive, please contact us and we will help you.

Address accuracy

Please make sure your shipping address is correct before completing your purchase. We cannot guarantee changes after an order has been processed.

Thank you for supporting our final collection and being part of this journey.

Zane & Alaine, Zevaine